Plan de continuité d’activité
An Introduction to Company Continuity
Company a continual preparing, encompassing disaster recovery, minimises the impact of an incident on an organisation by ensuring alternate processes are in place for key operational functions. Business continuity planning looks to preserve assets with an organisation’s capability to achieve its mission, retain acceptable levels of productivity, customer satisfaction, and finally to stay in business.
Can an organisation be not big enough for business continuity planning? Business continuity planning is not consigned to large organisations; any provider of the services or products, whether it is financial, manufacturing, distribution or sales, is every bit subjected to the effects of a disaster. Are you prepared if something goes wrong?
Surely a business continuity plan is not required if adequate insurance is in place?
Quite simply insurance doesn’t buy back lost business, it only provides money. If this is not received immediately it may adversely affect income, subsequent profits and client goodwill. Studies suggest that typically only 60% of actual losses are covered. Could your organisation survive the loss? Disaster really doesn’t just occur following an accident on a grand scale. A small incident, over a short time, impacting a key process, could severely disrupt an organisation; for example, an incident in the local area that requires evacuation of the premises for hours or even days. Computers still run, phones still work and infrastructure is unharmed but there is no access to any of it until the incident is resolved. Interruption threats result from multiple sources; even more likely than others. Premises may be substantially flooded, destroying servers, or an organisation would be the victim of theft. A business continuity plan examines the likelihood of this happening and considers an answer compared to raise the risk.
It is important to find out what would be addressed first following an incident. Who would be contacted first? Would staff be notified? To do this you’ll want to examine your organisation, its people, its critical processes and just how these are dependent upon considerations such as IT and infrastructure support, internal dependencies and suppliers.
Incident containment and recovery solutions are numerous and varied. If a flood for example, prevented access to your premises, could client service levels continue uninterrupted? The risk of this happening would be greatly increased by your staff signing in from home until full recovery is achieved. Without plans such as this in place how can you convey a level of operational confidence to your clients?
Presently there are wide ranging factors and aspects of business continuity. It is very important be sensible about and think sensibly about how your organisation would cope with a disruptive incident. Business continuity is about mitigating the impact of this incident by minimising financial losses and protecting your organisation’s reputation.
The solutions aren’t just quick fixes but long-term considerations. It is possible to survive an accident, however, not necessarily possible to cure over time impact.
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